Enhancing financial, physical, and digital mobility: Designing user-centered gig work solutions for older newcomers

Platform-mediated gig work (e.g., Uber) is a potential pathway to steadier livelihoods for marginalized workers, including older newcomers. These platforms introduce new complexities and opportunities for mobility among older adults, yet our knowledge on utilization and experience with these platforms remains limited. To address this gap, this project will conduct stakeholder interviews and co-design workshops, aiming to understand the mobility enablers and challenges faced by older immigrants in platform-mediated gig work.

This project aims to gain a deeper understanding of the mobility experiences and aspirations of older immigrants in platform-based gig work. Our findings will enhance the efficacy and usability of digital gig-work platforms by improving their clarity, navigation, and user-friendliness, benefiting both end users and other stakeholders.

This project will improve older newcomers’ access to resources and opportunities for well-being and prosperity by enhancing their financial and physical mobility, leading to better work conditions for older newcomers, increased health and well-being, and improved mobility options among older adults.