Milena Head
Additional links
Overview
Milena Head is a professor of information systems at the DeGroote School of Business, the Wayne C. Fox Chair in Business Innovation and Director of the McMaster Digital Transformation Research Centre (MDTRC). Her research focuses on human-computer interaction and understanding how we use and misuse technology. In particular, she explores individual differences (such as age, gender and culture) in technology use through multiple methodological lenses. Milena’s research provides practical guidelines that developers can utilize to design interfaces that better allow older adults to leverage the benefits of technology while mitigating their potential negative impacts. She is frequently called upon by the media and community groups to speak about her research and she has been the recipient of numerous teaching and research awards.
Affiliations
- Professor; Director, McMaster Digital Transformation Research Centre
- Professor, Information Systems, DeGroote School of Business
- Director, McMaster Digital Transformation Research Centre, DeGroote School of Business
Education
- BMath (Mathematics), University of Waterloo
- MBA (Management Information Systems), McMaster University
- PhD (Information Systems), McMaster University
Additional Links
Related Projects
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Grey matters: AI usability for the silver surfer generation
2025 | Undergraduate Summer Research Fellowship
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Supporting mental health of older adults through adaptive generative AI
2025 | Labarge | AGE-WELL EPIC-AT Postdoctoral Supervisor
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SAGE Powered by iMatr: Empowering older adults using democratic technology (DemTech)
MIRA | envisAGE Project
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PACIFIC – A Post-Acute Care Intervention for Frailty using Information and Communication Technology
Leveraging today’s health technology to co-design a complex community-based frailty intervention for older post-acute care patients.
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Understanding antecedents to misinformation susceptibility for older adults
2022 Labarge Catalyst Grant in Mobility in Aging

