Pamela Baxter is an Associate Professor in the School of Nursing at McMaster University. Currently, Pamela is examining the issue of resident-to-resident aggression in long-term homes in Canada. Her research is focused on the impact of health policy on health service delivery for older adults living with dementia in long-term care or in the broader community. Using various research designs, she is investigating resident, caregiver and leadership issues. Pamela’s overall goals are to support, challenge and inform policies in order to promote quality care, healthy aging and improve the lives of older adults.