Doug Oliver is an Associate Professor and Medical Director at the McMaster Family Practice. Doug is passionate about older adult health care and age-friendly home care services. He has developed several programs including a Long-Term Care clinical rotation for medical residents and a successful annual CME event entitled "Care of the Elderly: Perspectives for Primary Care". His clinical commitment to this patient population continues with weekly nursing home rounds and house-calls to older adults with frailty. Doug has developed and implemented an Advanced Access booking model for primary care patients. This model allows patients better access to their primary care team by having the majority of booking spots available for same day appointments.